Terms of Service for MeHungry

Last updated: September 1, 2026

Effective date: September 1, 2026

This document is provided in English; the English version governs.

What changed in this revision: the description of paid vendor services (Section 5) was rewritten to match how billing actually works today — subscription plans (monthly or yearly) plus usage-based charges for ordering-link clicks and promotion deliveries, collected as periodic settlements. The prior "pay-per-display / bid" description of a discontinued product was removed. We also added: a Business Listings section (Section 4) covering listings we create from public sources, a copyright-complaints procedure (Section 8), an express content-moderation right and vendor content warranty (Sections 7 and 18), an arbitration opt-out and small-claims carve-out (Section 14), and a Data Retention section aligned with our Privacy Policy (Section 9).

1. Agreement to Terms

By downloading, installing, or using the MeHungry mobile application ("App"), or by using our websites, consumer web application, or vendor portal at mehungry.me (together with the App, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not use our Services.

MeHungry LLC ("MeHungry," "we," "us," or "our") operates the Services, which provide a platform to discover restaurants, food carts, food trucks, and other food vendors ("Vendors") in your area.

If you participate in the MeHungry Referral Partner Program, the separate Referral Partner Program Terms also apply to that participation.

2. Description of Service

MeHungry provides:

  • A platform to discover food vendors near you
  • Search and filter capabilities for finding food options
  • Information about vendor locations, hours, and offerings
  • Optional lists, sharing, and social features for consumers
  • Paid subscription plans and usage-based promotional services for Vendors (Section 5)

MeHungry is NOT responsible for:

  • The quality, safety, or legality of food from vendors
  • The accuracy of vendor-provided or third-party listing information
  • Transactions between you and vendors (including orders placed on vendor or third-party ordering sites)
  • Any harm resulting from your interaction with vendors
  • Campaign performance or return on investment
  • Changes in visibility or engagement due to algorithm updates or other vendors' activity

3. User Accounts

Account Creation

  • You must provide accurate, current, and complete information
  • You may register using either an email address or phone number
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must notify us immediately of any unauthorized account use

Account Restrictions

  • You must be at least 13 years old to use MeHungry
  • One account per person
  • You may not use another person's account

4. Business Listings and Claiming

To make the Services useful from day one, we display listings for food businesses compiled from public sources and licensed places-data providers, including businesses that have no relationship with MeHungry. For these unclaimed listings:

  • Listing information (name, address, hours, photos) comes from third-party data sources and may be incomplete or out of date. We disclaim responsibility for its accuracy (Section 11).
  • If you own or manage a listed business, you may claim your listing through the vendor portal. We may require verification of your identity and your authority over the business, and we may approve or decline claims at our discretion.
  • If you own or manage a listed business and want your listing corrected or removed, contact us at legal@mehungry.me. We will review removal requests promptly; we may decline requests where the information is lawfully published, but we will correct demonstrable inaccuracies.

5. Vendor Services, Plans, and Billing

This Section applies to Vendors who use our paid services. Payment setup and management occurs through the vendor portal on the web (not in-app purchase). All payments are processed by Stripe, our third-party payment processor; we receive confirmation of payment status but do not store full card details.

5.1 Subscription Plans

  • We offer subscription plans (including a free plan) whose current features and prices are shown at the point of purchase and in your vendor dashboard. Paid plans gate features such as photo capacity, analytics history, discounts on usage charges, and multi-location management.
  • Auto-renewal: Paid plans renew automatically at the end of each billing period — monthly plans each month, yearly plans each year — until canceled. You authorize us to charge your payment method on file for each renewal at the then-current price.
  • Plan changes: Upgrades and downgrades take effect immediately and are prorated: upgrades charge the prorated difference now; downgrades generate a prorated credit applied to future charges (or, where we choose, a refund to your payment method). After a downgrade, content in excess of your new plan's limits (for example, photos beyond your photo cap) becomes inactive rather than deleted, and is restored if you re-upgrade.
  • Cancellation: You may cancel a plan at any time through the vendor portal. On cancellation, any accrued usage charges (Section 5.2) are settled at your current plan's discount before the plan ends, and your account reverts to the free plan.

5.2 Usage-Based Services

Separately from plan fees, some services are charged per use ("usage charges"). Current rates are always displayed before you enable each service and in your vendor dashboard:

  • Ordering click-through: If you opt in to billable ordering links, you are charged the displayed per-click rate when a consumer clicks through to your ordering site. This service is off by default and can be turned off at any time.
  • Promotion campaigns: If you run promotion campaigns, you are charged the displayed per-delivery rate for each push notification or in-app message delivered. When multiple campaigns compete for the same delivery slot, price is set by auction: you never pay more than your campaign's maximum bid (if you set one) and never less than the displayed standard rate.
  • Budget caps: You can set daily, weekly, or monthly spending caps per service. A default platform cap applies if you do not set one. When a cap is reached, the service pauses until the period resets.

5.3 Settlement of Usage Charges; Payment Authorization

  • Usage charges accrue as services are used and are collected automatically as periodic settlement charges to your payment method on file — when accrued charges reach a threshold amount, or when the oldest unbilled charge reaches a maximum age, whichever comes first. Settlements can occur multiple times per day and do not follow a fixed billing date.
  • Plan discounts on usage charges are applied at settlement based on your plan at the time of settlement. Available account credits are applied before charging your payment method.
  • By enabling any usage-based service, you authorize these recurring settlement charges in addition to your plan charges. You can review every settlement in your vendor dashboard.

5.4 Price and Rate Changes

We may change plan prices and usage rates with at least 30 days' advance notice (in the vendor dashboard and/or by email to your billing contact). Continued use of the affected service after the notice period constitutes acceptance. Deliveries and clicks are charged at the rate in effect when they occur.

5.5 Failed Payments and Suspension

  • Usage settlements: If a settlement charge fails, we may retry it and will notify you. Continued failure escalates through service suspension: promotion campaigns are paused first, and ordering links are disabled if the failure persists. Services resume automatically when a payment succeeds; accrued unpaid balances are charged as part of recovery.
  • Plan renewals: If a renewal charge fails, our payment processor retries it over a period of days. If all retries fail, your paid plan is canceled and your account reverts automatically to the free plan, ending paid-plan features and discounts.
  • Payment obligations for services already delivered survive suspension, cancellation, and account deletion.

5.6 Credits

  • We may grant promotional or goodwill account credits. Credits apply to plan and usage charges, have no cash value, and cannot be transferred, sold, or exchanged for cash.
  • Credits that have not yet been applied to a charge may be adjusted or withdrawn where granted in error or in cases of fraud or abuse; credits already applied to a charge are final.
  • Attempting to convert credits to cash may result in account termination. We track all credit grants and applications.

5.7 Refunds

  • Fees for services already delivered (deliveries made, clicks received, plan periods elapsed) are non-refundable, except as described in this Section or required by law.
  • Plan changes and cancellations are prorated as described in Section 5.1, and we may — at our discretion — provide prorated refunds or credits in other cases.
  • Deleting your last active location settles outstanding usage charges and ends your plan as described in Section 5.1.

5.8 Enterprise Plans

Enterprise plans are sold under a separate written agreement or order form. If there is a conflict between that agreement and these Terms, the enterprise agreement controls for that customer. Enterprise agreements may include a trial period; unless the plan is canceled before the trial ends, billing begins automatically at the end of the trial.

5.9 Sponsored Placement

We do not currently sell placement in consumer search results, and search ranking is not affected by what a Vendor pays. If we offer sponsored placement in the future, sponsored results will be clearly labeled (for example, "Sponsored"), and its terms will be added to these Terms with notice under Section 16.

5.10 Our Rights

  • We reserve the right to refuse or remove any vendor listing, campaign, or promotional content
  • We may reject any vendor for any reason
  • We may modify plan features with 30 days' notice

6. Acceptable Use Policy

You agree NOT to:

  • Use the Services for any illegal purpose
  • Harass, abuse, or harm other users or vendors
  • Submit false, misleading, or fraudulent information (including fake or incentivized reviews)
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Services
  • Scrape, harvest, or collect data from the Services without permission
  • Use the Services to transmit spam or unsolicited communications
  • Impersonate any person or entity
  • Violate any applicable laws or regulations

7. Intellectual Property Rights and User Content

Our Content

All content in the Services provided by MeHungry, including text, graphics, logos, and software, is owned by MeHungry or our licensors and is protected by intellectual property laws. You may not copy, modify, or distribute our content without permission. Content that you or Vendors submit remains yours, as described below.

User Content

By submitting any content to MeHungry (such as reviews, photos, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with operating the Services. This license survives termination or deletion of your account. If you delete your account, your reviews remain published in anonymized form — permanently unlinked from your identity and no longer shown with your name — as described in our Privacy Policy.

Content Moderation

We may review, moderate, restrict the visibility of, or remove any user or vendor content at any time, with or without notice, including where we believe it is false, abusive, unlawful, infringing, or violates these Terms, and including through automated review-integrity systems. We are not obligated to host, display, or preserve any content.

Vendor Content

Vendors retain ownership of their content (menus, descriptions, images). By listing on MeHungry, vendors grant us a license to display their content in the Services, and warrant that they own or have the necessary rights to all content they provide — including images they upload or import from a URL (see Section 18).

Trademarks

MeHungry™ is a trademark of MeHungry LLC. All other trademarks, service marks, and logos used on this site are the property of their respective owners.

8. Copyright Complaints (DMCA)

We respect intellectual property rights and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512).

  • Notices: Send copyright infringement notices to our Copyright Agent: MeHungry LLC, Attn: Copyright Agent, 2108 N ST #7853, Sacramento, CA 95816, USA; legal@mehungry.me. Your notice must include: identification of the copyrighted work; identification and location (URL) of the allegedly infringing material; your contact information; a statement of good-faith belief that the use is unauthorized; a statement, under penalty of perjury, that the information is accurate and you are authorized to act for the owner; and your physical or electronic signature.
  • Counter-notices: If your content was removed and you believe that was a mistake or misidentification, you may send a counter-notice with the elements required by § 512(g)(3) to the same address.
  • Repeat infringers: We will terminate the accounts of users or vendors who are repeat infringers.

9. Privacy and Data Retention

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to our collection and use of information as described in the Privacy Policy.

Data Retention

Deleting your account takes effect immediately: your personal information is erased or permanently unlinked from you. Certain records are retained afterward, for the periods below:

  • Financial and billing records: retained for 7 years, as tax and accounting law requires. Records in our billing systems — such as usage charges, campaign redemptions, and settlement records — keep a pseudonymized reference in place of your identity for that period. Deleting your account does not remove them and does not cancel amounts you owe
  • Reviews: remain published in anonymized form, permanently unlinked from you
  • Product analytics events: kept for up to 2 years (up to 5 years for saved-list and review analytics) while your account exists; your identifiable events are removed when you delete your account
  • Offer audience and targeting entries: kept for up to 90 days
  • Last known device location: kept for up to 90 days, and deleted when you delete your account
  • Support and sales inquiries: kept for up to 2 years
  • Server logs: kept for 14–30 days
  • Documentation of deletion requests: retained so we can demonstrate that we honored your request
  • Records necessary for legal claims or disputes

10. Third-Party Services and Links

The Services may contain links to third-party websites or services (including vendor websites and ordering platforms). We are not responsible for the content, privacy policies, or practices of third-party sites or services.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF INFORMATION

We do not warrant that:

  • The Services will be uninterrupted or error-free
  • Defects will be corrected
  • The Services are free of viruses or harmful components
  • The results from using the Services will meet your requirements

FOOD SAFETY DISCLAIMER: MeHungry does not inspect, verify, or guarantee the safety, quality, or legality of any food vendor or their products. Users assume all risks associated with purchasing and consuming food from vendors listed in our Services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEHUNGRY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from your use or inability to use the Services
  • Any conduct or content of any third party, including vendors
  • Unauthorized access or alteration of your data

IN NO EVENT SHALL MEHUNGRY'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO MEHUNGRY (IF ANY) IN THE PAST TWELVE MONTHS.

Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless MeHungry, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights (including intellectual-property rights in content you provide)
  • Any content you submit to the Services
  • Any chargebacks, disputes, or claims related to your plan or usage payments
  • Any attempts to circumvent our payment or credit systems

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of California, without regard to conflict of law provisions.

Arbitration

Except as provided below, any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration administered by the American Arbitration Association under its applicable rules (including, where applicable, its Consumer Arbitration Rules). The arbitration shall take place in Sacramento, California, or, for consumers, in your county of residence or by video conference. Payment of filing and arbitrator fees will be governed by the applicable AAA rules.

Exceptions; Your Right to Opt Out

  • Small claims: Either party may bring an individual claim in small-claims court instead of arbitration.
  • Public injunctive relief: Nothing in this Section waives any non-waivable right to seek public injunctive relief where the law provides one.
  • Opt-out: You may opt out of this arbitration agreement by emailing legal@mehungry.me within 30 days of first accepting these Terms, stating your name, the email or phone number on your account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Class Action Waiver

You agree to bring claims against MeHungry only in your individual capacity and not as part of any class action or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder of this Section remains in effect.

15. Termination and Right to Refuse Service

Our Rights

  • We reserve the right to refuse service to anyone for any reason at any time
  • We may terminate or suspend any account immediately, with or without cause or notice
  • We may refuse, cancel, or terminate any vendor's listing or campaigns at our sole discretion
  • We may modify, suspend, or discontinue the Services (or any part thereof) at any time
  • We are not liable to you or any third party for any modification, suspension, or discontinuation of service

Reasons for Termination (Including but Not Limited to)

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Behavior that is harmful to other users, vendors, or MeHungry
  • At our sole discretion for any reason or no reason

Your Rights

  • You may terminate your account at any time in the App (Profile → Delete Account), on the web through our data request page, or by contacting us
  • Upon termination, your right to use the Services ceases immediately

Effect of Termination

  • All licenses and rights granted to you immediately terminate
  • You must cease all use of the Services
  • Any fees paid are non-refundable except as described in Section 5.7 or required by law
  • Your reviews remain published in anonymized form, and the content license in Section 7 survives termination
  • Records are retained only as described in Section 9 (Data Retention)
  • Sections that by their nature should survive termination will survive

16. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms in the Services
  • Updating the "Last Updated" date
  • Showing a notice in the Services (for material changes)

Your continued use of the Services after changes constitutes acceptance of the modified Terms.

17. Miscellaneous

Entire Agreement

These Terms (together with any enterprise agreement under Section 5.8 and, for referral partners, the Referral Partner Program Terms) constitute the entire agreement between you and MeHungry regarding the Services.

Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in full force.

Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor or acquirer.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18. Special Terms for Vendors

If you are a vendor using MeHungry's paid services, additional terms apply:

  • You must provide accurate business information
  • You warrant that you own, or have all rights necessary to grant us the license in Section 7 for, all content you provide — whether uploaded directly, imported from a URL you supply, or extracted from a website you confirm is yours
  • You are responsible for complying with all applicable food safety and business regulations
  • You may not make false or misleading claims about your products or services
  • Payment obligations continue regardless of Service performance or results
  • We reserve the right to remove or refuse any vendor listing
  • All promotional content must comply with Federal Trade Commission guidelines and display required disclosures
  • You are responsible for all applicable taxes related to your plan and usage payments

19. California-Specific Provisions and Contact

As a California-based company, we comply with the California Consumer Privacy Act (CCPA) and other applicable California laws. California residents have specific rights outlined in our Privacy Policy.

For questions about these Terms, contact us at:

MeHungry LLC
Email: legal@mehungry.me
Address: 2108 N ST #7853
Sacramento, CA 95816
USA
Phone: +1 (805) 351-6990

By using the MeHungry Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.