Privacy Policy for MeHungry

Last updated: September 1, 2026

Effective date: September 1, 2026

This document is provided in English; the English version governs.

What Changed in This Revision

This revision corrects and expands earlier versions of this policy. The material changes:

  • Location: Earlier versions said your location was "not stored or tracked." That was wrong. We store your device's last known location for up to 90 days, and search locations may be sent to our places-data and mapping providers. The Location section now tells the whole story.
  • Service providers: We now name every company that processes data on our behalf, and what each one does — including our network proxy (Cloudflare), map provider (Mapbox), image-moderation service (Google Cloud Vision), and sticker-printing partner (Printify), which earlier drafts of this revision omitted.
  • Account and social data: We now list everything collected at sign-up (including your public username and a consent record) and the social features (friends, blocking, sharing) the policy previously didn't mention.
  • Local storage: We describe the browser local-storage identifiers we use, not just cookies.
  • Do Not Track / Global Privacy Control: We removed the "Do Not Track" statement and added a Global Privacy Control statement.
  • Deletion and export: Full detail on deleting your account, what survives deletion and why, and automated data export (currently available on the web).
  • Retention schedule: Added a table of how long we keep each kind of data.
  • Referral partners: Added a section covering the Referral Partner Program.

Introduction

MeHungry LLC ("MeHungry," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App"), our websites and consumer web application, and our vendor portal (together, the "Services") to discover restaurants, food carts, and other food vendors.

Information We Collect

Information You Provide

  • Account Information: Email address OR phone number (used for login and account management), and a username you choose. Your username is public — it identifies you to friends and appears with content you share.
  • Consent records: When you agree to receive SMS verification codes we record the time, the version of the consent text, and the IP address from which you agreed, so we can prove your consent later.
  • Sign-up context: An approximate (city-level) location and country at registration, and — if you arrived through a QR sticker, shared link, or referral — the acquisition source that brought you here.
  • Social features: If you use friends features, we store your friend connections, friend requests, and any users you block. You can control whether your username is discoverable in friend search from your profile settings.
  • Communications: If you contact us for support, send feedback, or file a privacy request, we keep records of that correspondence.
  • List sharing: If you use the Services to share a list with someone by email, we collect the recipient's email address you provide, solely to deliver that email on your behalf. We do not use it for our own marketing, and recipients can opt out at any time via the unsubscribe link in the email.

Information Collected Automatically

  • Location Data: When you search, we use your device's precise location to find food vendors near you. We also store your device's last known location, for up to 90 days, so we can show you offers and send notifications from vendors nearby if you have those enabled. Stored location is deleted when you delete your account. To fulfill a search, the location you searched from may be sent to our places-data providers (Foursquare and HERE), and when you open the map, the area you are viewing is sent to our map provider (Mapbox) to load map tiles. If you use the Services without granting location access, we may estimate an approximate city-level location from your network connection to pre-fill your search area.
  • Activity Data: We record your in-app activity — the vendors you swipe past or save, the lists you create and share, and the reviews you write — and link it to your account. We use it to run features like your saved lists and to understand how the Services are used. How long we keep it is in the Retention Schedule below.
  • Usage Data: Basic app analytics (pages viewed, features used, session duration)
  • Device Information: Device type, operating system version, app version, and push token (if notifications are enabled)
  • IP addresses: Your IP address appears in server and security logs, is stored with consent records (above), and is stored in hashed form with ordering-link click records
  • Crash and error reports: If the Services hit an error, a report (error message, technical details, and your account ID if signed in) is sent to our logging systems so we can fix it. No third-party crash-reporting service is used.

Information We DO NOT Collect from Consumers

  • Payment information (consumers do not make purchases through the Services)
  • Social media profiles
  • Contacts or address book
  • Photos: the App does not currently include photo upload for consumers and does not access your camera or photo library. If we add an upload feature, the App will ask for permission at that time, and we will receive only the images you choose.

Information We Collect from Restaurant and Vendor Customers

If you are a restaurant or food vendor using our subscription or promotional services:

  • Business Information: Restaurant name, address, hours, menu, photos. If you ask us to import your listing details from your website, that website's content is processed by Google Vertex AI to extract them.
  • Payment Information: Processed and stored by our payment processor (Stripe). We receive confirmation of payment status but do not store full credit card details
  • Plan Data: Current plan details, usage charges, billing and settlement history, account credits
  • Performance Analytics: Views, saves, clicks, and engagement metrics for your listings and promotions — always as aggregate counts, never identifying individual consumers
  • Staff: Email addresses of staff you invite to help manage your listing
  • Sticker orders: If you order printed QR stickers, the ship-to name and address you enter are sent to our print-fulfillment partner (Printify) to print and ship your order
  • Uploaded images: Images you upload or import are screened for inappropriate content by Google Cloud Vision before publication

Information We Collect from Referral Partners

If you join the Referral Partner Program (see the separate Referral Partner Program Terms):

  • Application data: Your legal first and last name, partner type, and the application details you submit. Your existing MeHungry username becomes your public referral handle.
  • Payout data: Payouts are made through Stripe Connect. Stripe collects your bank and tax-identification details (such as your W-9/SSN) directly — we never see or store them. We store your Stripe account reference, payout amounts, and payout status, and your referral QR code image is generated by a third-party QR service (goqr.me).
  • Referral records: Which restaurants signed up through your link or code, and the commissions attributed to you. Attribution uses browser session storage — not cookies or cross-site trackers.

Cookies, Local Storage, and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device by websites and applications you visit. We use cookies, browser local storage, and similar technologies to operate the Services and understand how you use them.

Types of Cookies We Use

  • Analytics Cookies: With your consent, we use Google Analytics and Microsoft Clarity to collect information about how visitors use our website and App. This includes:
    • Pages viewed and time spent on pages
    • How you arrived at our site
    • What device and browser you're using
    • General geographic location (city/state level, not precise location)
    • Session insights — how you scroll, click, and move through pages (Microsoft Clarity)
  • Functional Cookies: A session cookie keeps you signed in, and we store your cookie consent preference so we don't ask you repeatedly

Browser Local Storage We Use

Separately from the consent-gated analytics above, our website stores a few first-party values in your browser to make the Services work:

  • A pseudonymous analytics identifier (a random ID) used to measure our own sign-up funnel — for example, connecting an anonymous visit to the account it later becomes. It is our own identifier, is never used for advertising, is not shared with ad networks, and is discarded when you delete your account from the web.
  • Acquisition source — how you first arrived (for example, from a QR sticker), including the referring site's hostname, so we know which channels work.
  • Referral attribution — if you arrive through a referral partner's link, the referring handle is kept in session storage (cleared when the tab closes) so the referral can be credited at sign-up.
  • Interface preferences such as your theme.

Cookies We Do NOT Use

  • Advertising or marketing cookies
  • Social media tracking cookies
  • Cross-site tracking cookies

Third-Party Services

Google Analytics: We use Google Analytics to understand user behavior and improve our service. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. We have enabled IP anonymization in Google Analytics to further protect your privacy.

Google's use of analytics cookies is subject to their own privacy policy. Learn more about how Google uses data.

Microsoft Clarity: With your consent, we use Microsoft Clarity to capture session insights — how you scroll, click, and move through pages — so we can find and fix usability problems. Clarity's use of data is subject to Microsoft's privacy statement.

Content delivery: Some page assets load directly from third-party servers, which receive your IP address and browser details in the process: fonts from Google Fonts (on the web and in the App), vendor photos from Foursquare's image network, and vendor video thumbnails from YouTube. These requests happen as pages render and are not used by us to track you.

Your Cookie Choices

  • Consent Required: We will only use analytics cookies (Google Analytics, Microsoft Clarity) if you explicitly consent through our cookie banner
  • Withdraw Consent: You can change your mind at any time using the "Cookie Preferences" link in the website footer, or by contacting us
  • Browser Settings: Most browsers allow you to refuse cookies through their settings. Note that disabling cookies may affect functionality
  • Global Privacy Control: We do not sell or share your personal information for cross-context behavioral advertising, so a GPC signal has nothing to opt you out of — no additional action is needed

Cookie Retention

Your cookie consent preference is stored locally in your browser and persists until you clear your browser data or withdraw consent. Google Analytics cookies typically expire after 2 years of inactivity.

How We Use Your Information

For Consumer Accounts

We use your information solely to:

  • Enable you to log into your account
  • Show you food vendors near your current location
  • Run the features you use — saved and shared lists, reviews, and friends
  • Show you offers and send you notifications from vendors near your last known location, if you have notifications enabled (you can turn these off at any time in notification settings)
  • Send you important account or service updates (not marketing)
  • Respond to your support requests
  • Improve our Services' functionality and user experience
  • Comply with legal obligations

For Restaurant and Vendor Customers

In addition to the above, we use restaurant/vendor information to:

  • Process your subscription and usage-based billing and payments
  • Display your business information to customers searching for food
  • Provide aggregate performance analytics for your listings and promotions
  • Manage your promotion campaigns, budgets, and spending caps
  • Send billing notifications and account statements
  • Fulfill physical orders you place (such as QR sticker printing)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in these limited circumstances:

  • With your consent: When you explicitly agree to sharing
  • Service providers: With companies that help us operate the Services. Each receives only what it needs to do its job:
    • Stripe — payment processing for vendor subscription and usage billing, and payout processing for referral partners (Stripe Connect)
    • Amazon Web Services (AWS) — cloud hosting for our servers and data
    • Cloudflare — networking, security, and content-delivery proxy in front of our websites (receives web request data, including IP addresses)
    • Mailgun — delivers our email (verification codes, list-share emails, billing and account notices)
    • Twilio — delivers our SMS verification codes
    • Google Firebase — sign-in, app data storage, and push notifications
    • Apple and Google (platform services) — deliver push notifications to your device and verify app integrity
    • Google Analytics — usage analytics, only if you consent
    • Microsoft Clarity — session insights (how you interact with pages), only if you consent
    • Algolia — powers vendor search
    • ClickHouse Cloud — stores product analytics events, such as swipes and saves
    • Foursquare — places data used to fulfill nearby-vendor searches (vendor photos also load directly from Foursquare's image network)
    • HERE — geocoding and places data used to fulfill searches
    • Mapbox — map tiles for in-app and website maps (receives your IP address and the map area you view)
    • Google Vertex AI — extracts business-listing details (such as hours and menus) from vendor websites
    • Google Cloud Vision — screens uploaded images for inappropriate content before publication
    • Printify — prints and ships vendor QR-sticker orders (receives the ship-to name and address)
    • Google Workspace — hosts our company email, so messages you send us (including privacy requests) are stored there
    All service providers operate under strict confidentiality agreements
  • Legal requirements: If required by law, court order, or government request
  • Business transfers: If MeHungry is acquired or merged with another company
  • Protection of rights: To protect the rights, property, or safety of MeHungry, our users, or others

Vendor Promotions

Food vendors can pay to send promotions — push notifications, in-app messages, and inbox offers — to consumers near them who have notifications enabled. You can mute promotions from a specific vendor, or turn vendor promotions off entirely, in your notification settings. We do not currently sell placement in search results: search ranking is not affected by what a vendor pays, and if sponsored results are introduced in the future they will be clearly labeled. Your personal information is never shared with vendors — vendors see only aggregate statistics — unless you explicitly choose to contact or order from them directly.

Data Retention

  • Account Information: Retained as long as your account is active
  • Location Data: Your search location is used in real time; your device's last known location is stored for up to 90 days, then deleted

Deleting Your Account

You can delete your account yourself, at any time:

Deletion takes effect immediately. Your profile, contact details, saved lists, stored location, and device push tokens are erased or permanently unlinked from you. A few things survive, each for a specific reason:

  • Financial and billing records — kept for up to 7 years, because tax and accounting law requires it
  • Reviews — remain published, but anonymized: permanently unlinked from you and no longer shown with your name
  • Fraud-prevention and audit logs — kept for limited periods to protect the platform and to document that we honored your request

Legal Retention Requirements

Even after account deletion, we may retain certain records as required by law:

  • Financial and tax records (retained for 7 years as required by law)
  • Records necessary for legal claims or disputes
  • Documentation of privacy requests and account deletions
  • Anonymized reviews and anonymized analytics data that cannot be linked to you

Retention Schedule

How long we keep each kind of data:

Data Kept for
Account profile (email/phone, username, settings) Until you delete your account
Last known device location Up to 90 days
Offer audience and targeting entries Up to 90 days
Product analytics events (swipes, taps, funnel events) 2 years
Saved-list and review analytics 5 years
Notification inbox entries Until you delete your account (in-app promotion copies auto-delete after 90 days)
List-share email send log 90 days
Support and sales inquiries Up to 2 years
Login verification codes 30 minutes
Consent records (SMS and email preferences) Kept as compliance evidence; unlinked from you on account deletion
Data-export download bundles 7 days
Server logs 14–30 days
Financial and billing records 7 years (legal obligation)

Deleting your account removes your identifiable analytics events without waiting for these schedules; only anonymized records that cannot be linked to you remain.

Your Privacy Rights

All Users Have the Right To:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Delete your account and associated data (see "Deleting Your Account" above)
  • Export your data: request an automated export from your profile page on our website and receive a machine-readable copy of your data (JSON), delivered within 30 days. (In-app export on mobile is coming; until then, sign in on the web to export.)
  • Opt-out of any marketing communications (though we don't currently send marketing emails)

We respond to privacy requests within the window the law sets: one month under GDPR and 45 days under CCPA.

California Residents - Your CCPA Rights

Under the California Consumer Privacy Act, California residents have additional rights:

  • Right to Know: You may request, up to twice in a 12-month period, that we disclose the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  • Right to Opt-Out: While we do not sell personal information, you have the right to opt-out if this changes
  • Categories of Information: We collect identifiers (email/phone, username, account ID), precise geolocation, internet or other electronic network activity (in-app activity such as swipes, saves, and reviews), and user content you submit, as described above
  • Sensitive Personal Information: The only sensitive personal information we collect is precise geolocation, and we use it only to provide the services you request (such as nearby search and nearby offers) — not for purposes that would require a "Limit the Use of My Sensitive Personal Information" link

To exercise these rights, contact us at:

We will respond to your request within 45 days. We may ask you to verify your identity before processing your request.

Children's Privacy

MeHungry is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Users

MeHungry operates from the United States. If you access our Services from outside the United States, your information will be transferred to and processed in the United States. By using our Services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new Privacy Policy in the App and on our website
  • Updating the "Last Updated" and effective dates
  • Showing a notice in the App or on our website (for material changes)

California Compliance

As a California-based company, we comply with all applicable California privacy laws including the California Consumer Privacy Act (CCPA). This Privacy Policy is designed to meet or exceed CCPA requirements for transparency and consumer rights.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

MeHungry LLC
Email: privacy@mehungry.me
Address: 2108 N ST #7853
Sacramento, CA 95816
United States
Phone: +1 (805) 351-6990

Additional Disclosures for EEA/UK Users

If you are located in the European Economic Area or United Kingdom, you have additional rights under GDPR including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority. We respond to requests from EEA/UK users within one month.